Reference

Legal Terms Account Access

We operate Bebaji in jurisdictions where online gaming platforms are permitted under local law. Your access depends on where you reside and whether your region allows this service. Read the framework below to understand eligibility, account responsibilities and how we handle disputes.

Age verification requiredRegion-dependent accessbKash/Nagad/Rocket wallet useDispute resolution processAccount security obligations
Bebaji Legal Terms Account Access
LEGAL CONTACT

How to Reach Us for Legal Queries

If you have a legal question about your account, eligibility, or a dispute, contact us through the channels below. We aim to respond within a reasonable timeframe, though complex cases may take longer to resolve. Keep records of all communication.

Live Chat Open the chat icon in your account dashboard. Legal queries are routed to our compliance team, who will respond during business hours or flag your case for follow-up.
Email Support Send your legal question to our support email. Include your account ID, the nature of your query, and any relevant documentation. We review all legal emails and reply in order received.
Account Settings Log in and navigate to the legal section under account settings. You can request a copy of your data, close your account, or submit a formal dispute there.
DATA & SECURITY

How We Handle Legal Obligations

We collect and store your account data to verify identity, process payments, and comply with local regulations where we operate. Your bKash, Nagad or Rocket transaction records are kept for the period required by our payment partners and local financial rules. We use encryption to protect your data in transit and at rest, and we restrict access to authorized personnel only. You can request a copy of your data, ask for corrections, or close your account at any time through account settings or by contacting support. Closed accounts are archived according to our retention policy, which varies by data type and legal requirement.

Identity Verification

We verify your age and location during sign-up and may request documents later. This is required to meet legal obligations in the regions we serve and to prevent fraud.

Payment Records

bKash, Nagad and Rocket transactions are logged with timestamps, amounts and account details. We keep these records to resolve disputes and meet financial compliance requirements.

Data Retention

Active account data is kept as long as your account remains open. Closed accounts are archived for the period required by local law, then deleted. Contact us to request data deletion after the retention period.

Request Changes

Log in to account settings to download your data, update personal details, or submit a closure request. For disputes or legal questions, use the contact paths above.

Common Legal Questions

You must be an adult and reside in a region where local law permits online gaming platforms. We do not operate in jurisdictions that prohibit this service. You are responsible for confirming your own legal standing before opening an account.

We verify location during registration and may request additional proof later. Accounts opened from restricted regions will be suspended or closed, and any funds may be forfeited if we determine the account violated eligibility rules.

Yes. Log in to account settings and navigate to the data section, or contact support with your account ID. We will provide a copy of your data within a reasonable timeframe as required by local law.

Go to account settings and submit a closure request, or contact support directly. We will close your account and archive your data according to our retention policy. Funds must be withdrawn before closure is finalized.

Contact us through live chat or email with your account ID and details of the dispute. We review all cases and respond in order received. For payment disputes involving bKash, Nagad or Rocket, we coordinate with the payment partner.

We share data with payment partners like bKash, Nagad and Rocket to process transactions, and with regulators if required by law. We do not sell your data to advertisers or other third parties for commercial purposes.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.